Countywide Resources

Websites & Phone Numbers
Consumer Help	Disability Aid	Economic Assistance	Education Directory
Emergencv Numbers		Employment/Unemployment Assistance
Government	Health Care	Legal Assistance	Parenting
Senior Citizens	Tax Info	Utility Payment	Voter Information
More County-wide Resources
First Call For Help.org United Way Services provides this information & referral to Cuyahoga County Community Services that offer help with emergency food & shelter, drug information program, senior information services, and more (some Spanish language) County Resource Guide Cuyahoga County provides these additional resources, informational purposes only.
Literature Distribution
The public depends on the Library to provide a wide range of information. This includes information about the services of local non-profit and governmental agencies. Print items of general information about these local agencies are permitted in branches of Cuyahoga County Public Library. Space is limited, and because the Library prefers to have similar information available in each of its locations, we ask that agencies contact the Marketing Division for coordination of literature distribution in library branches. Representatives of one of these agencies may send a sample item (with cover letter) to: Marketing Director Cuyahoga County Public Library 2111 Snow Road Parma, OH 44123-2728 Or, you can fax a sample to 216-749-9500. Someone will get back to you. The staff will send items out to all 29 locations within 24-48 hours of receipt. The Library also permits the free distribution of local publications. If interested, contact Marketing at 216-749-9495.

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Consumer Agencies
Better Business Bureau^{_{(24/7 line)}}	216-241-7678
Consumer Protection Association	216-881-3434
First Call for Help	211 ^_or 216-436-2000
Ohio Attorney General	1-800-282-0515
Ohio Department of Insurance	1-800-686-1526
Ohio Division of Real Estate	1-216-787-4100
Ohio Office of the Consumers Council ^{_{(Utility Problems)}}	1-877-742-5622
U.S. Auto Safety Hotline Recalls	1-888-327-4236
U.S. Food & Drug Administration	1-330-273-1038
Cleveland Tenants Organization	216-432-0617
Federal Citizen Information Center	1-888-878-3256
HEAP ^{_{Home Energy Assistance Program}}	1- 800-282-0880

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Economic Assistance
Employment & Family Services ODJFS^{_{(welfare/food stamps/medical)}}	216-987-7000
First Call for Help	211 ^_or 216-436-2000
Food Stamps ^{_{(Supplemental Nutrition Assistance Program– SNAP)}}	1-800-221-5689
Support Kids ^{_{(child support assistance)}}	1-800-801-5437

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Emergency Numbers
General Emergency Number	911
First Call for Help ^{_{Emergency food & shelter, drug info, senior info}}	211 ^_or 216-436-2000
Adult Abuse Hotline	216-420-6700
Child Abuse Hotline	216-696-5437
Child Find	1-800-426-5678
Domestic Violence Hotline	216-391-4357
National Runaway Switchboard	1-800-786-2929
Poison Control Center	216-231-4455
Rape Crisis Center Hotline (Cleveland)	216-619-6192
Suicide Prevention & Mental Health	216-623-6888

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Employment / Unemployment Assistance
The Career Center ^{_{Our Library's FREE career guidance}}	216-475-2225
Cuyahoga County Workforce Development	216-443-3224
USA Jobs ^{_{U.S. government official job site}}	1-703-724-1850
Key Career Place ^{_{Cuyahoga Community College}}	216-987-3029
Employment Connection Neighborhood Centers	216-898-1366
Neighborhood Family Service Center	216-987-7000
Towards Employment	216-696-5750
Unemployment Compensation	1-877-644-6562
United Labor Agency	216-391-0900
Worker's Compensation	216-787-3050

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Government - General Information

Federal | State | County

Federal Government

Official Website

National Contact Center

1-800-333-4636

President Barack H. Obama (D)
website

1600 Pennsylvania Avenue
Washington, D.C. 20500
email the Whitehouse

Phone Numbers
Comments: 202-456-1111
Switchboard: 202-456-1414
FAX: 202-456-2461
TTY/TDD
Comments: 202-456-6213
Visitors Office: 202-456-2121

Senators:

George V. Voinovich (R)

1240 East 9^th Street, Suite 3061
Cleveland, OH 44199
216-522-7095
FAX 216-522-7097

^{— or —}

524 Hart Senate Office Building
Washington, D.C. 20510-3504
1-202-224-3353
TDD 1-202-224-6997
FAX 1-202-228-1382
email

Sherrod Brown (D)

1301 East 9^th Street, Suite 1710
Cleveland, OH 44114
216-522-7272
1-888-896-6446
FAX 216-522-2239

^{— or —}

713 Hart Senate Office Building
Washington, D.C. 20510-3504
1-202-224-2315
FAX 1-202-228-6321
email

State Government
State of Ohio Information	216-787-3000
Ohio Legislative Information Center	1-800-282-0253
Governor
Ted Strickland (D) 77 South High Street, 30^th Floor Columbus, OH 43215-6108 1-614-466-3555 FAX 1-614-466-9354 email

County Government
Commissioner's Office contact the commissioners	216-443-7178

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Health Care
Alcoholics Anonymous	216-241-7387
Dentist Referral	440-717-1891
First Call for Help	211/216-436-2000
Free Clinic	216-721-4010
Healthy Start ^{_{(free health insurance for children )}}	216-987-7346
Ohio AIDS/HIV/STD Hotline	1-800-332-2437
Physician Referral	216-520-0110
Recovery, Inc._{^{(Self-Help Mental Health )}} email	440-843-2626
Recovery Resources^{_{(Drugs/Alcohol )}}	216-431-4131
AIDS TASK FORCE OF GREATER CLEVELAND	216-621-0766
AMERICAN CANCER SOCIETY	888-227-6446
AMERICAN HEART ASSOCIATION	216-791-7500
AMERICAN SICKLE CELL ANEMIA ASSOCIATION	216-229-8600
ARTHRITIS FOUNDATION	216-831-7000^_x114
CARE ALLIANCE email	216-781-6724
CENTER FOR HEALTH AFFAIRS email	216-696-6900
CUYAHOGA COUNTY COMMUNITY MENTAL HEALTH BOARD Hotline---------	216-241-3400 216-623-6888
CYSTIC FIBROSIS FOUNDATION	216-292-4437
DIABETES ASSOCIATION OF GREATER CLEVELAND	216-591-0800
ENVIRONMENTAL HEALTH WATCH email	216-961-4646
EPILEPSY FOUNDATION OF NORTHEAST OHIO email	216-579-1330
HOSPICE OF THE WESTERN RESERVE email	800-707-8922
KIDNEY FOUNDATION OF OHIO	216-771-2700
MOTTEP of Cleveland^{_{(Minority Organ Transplant Education Program)}}	216-295-7007
MUSCULAR DISEASE SOCIETY	216-844-1439
NORTH COAST HEALTH MINISTRY	216-228-7878
NORTHERN OHIO HEMOPHILIA FOUNDATION contact	216-834-0051
PARMA HEALTH MINISTRY	440-843-8087
PLANNED PARENTHOOD OF GREATER CLEVELAND email	1-800-230-PLAN^{₍₇₅₂₆₎}
PRETERM	877-773-8376
Tel-Med^{_{(tape recordings on health topics)}}	216-520-0200
UNIVERSAL HEALTH CARE ACTION NETWORK^{_{UHCAN OHIO}} email	216-241-8422
VISITING NURSE ASSOCIATION email	1-800-442-1962

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Legal Assistance
CWRU Kramer Law Clinic	216-368-2766
Cleveland Metropolitan Bar Association ^{_{(lawyer referral )}}	216-696-3532
First Call for Help	216-436-2000 ^_or 211
Legal Aid Society	216-687-1900
ACLU OF OHIO FOUNDATION email	216-472-2200
AMERICANS WITH DISABILITIES ACT	1-800-514-0301 TTY 1-800-514-0383
CLEVELAND TENANTS ORGANIZATION	216-432-0617
CRIME VICTIMS ASSISTANCE PROGRAM	800-582-2877

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Parenting
Bellflower Center for Prevention of Child Abuse ^{_{(24 hour hotline)}}	216-229-8800
Day Care Assistance ^{_{(for low income, working families)}}	216-987-7346
First Call for Help	216-436-2000 ^_or 211
Starting Point^{_{(Day Care referral)}}	216-575-0061
Help Me Grow of Cuyahoga County	216-736-4300
Tot-Line ^{_{(answers for non-medical parenting questions)}}	216-431-8200
Center for Families & Children Locations/contacts	email
Jewish Family Service Association Locations/contacts	216-431-1818
Lutheran Family Services email	216-281-2500
Ohio Department of Jobs & Family Services ^_ODJFS contact	1-877-852-0010
Tel Med Parent Talk (^{_{51 taped messages– press}} 357)	216-520-0200

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People With Disabilities
Ohio Rehabilitation Services Commission	1-800-282-4536x1438
Cleveland Hearing and Speech Center	216-231-8787
Cleveland Sight Center	216-791-8118
Connect Me Ohio_{^{(Ohio programs/services for disabilities)}} email	1-800-266-4346
Cuyahoga County Board of Mental Retardation	216-241-8230
Cuyahoga County Community Mental Health Board	216-241-3400
First Call for Help	216-436-2000^_or 211
Help Me Grow ^{_{(Birth-3 services for Cuyahoga County)}}	216-736-4300
Library Services _{^{(on our website)}}
Ohio Bureau of Vocational Rehabilitation^₍i^_ncludes ^{_{visual impairment)}}	1-800-251-2365
Services for Independent Living	216-731-1529
United Cerebral Palsy ^{_{of Greater Cleveland}}	216-791-8363
The Arc of Greater Cleveland ^{_{Center for Mental Retardation}} email	216-622-0755
LEAP ^{_{(Linking Employment Abilities & Potential)}}	216-696-2716
Learning Disabilities Association of Cuyahoga County contact	216-581-7076
Ohio Legal Rights Service _{^{(for disabilities)}} contact	1-800-282-9181

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Senior Citizens
see also our SeniorSpace
AARP ^{_{(call for info about local chapters)}}	1- 866-389-5653
Cuyahoga Cty Dep't of Senior+Adult Services	216-420-6750
Dare to C.A.R.E.- Free UH cardio screening	1-800-440-1982
Department of Aging (Golden Buckeye Card)	1- 800-422-1976
Elder Rights/Ombudsmen ^{_{(long term care)}}	1- 800-282-1206
First Call for Help	216-436-2000^_or211
Golden Buckeye Card	1-800-301-6446
Paratransit (CAT) TDD 216-781-4757 To schedule a ride call	216-566-5124 216-781-1110
Social Security	1- 800-772-1213
Western Reserve Area Agency on Aging (1-800-626-7277)	216-621-8010
PASSPORT Home Care _^(WRAAA) 1-800-626-7277	216-621-0303
Administration on Aging email	1-800-677-1116
Benjamin Rose Institute email	216-791-8000
Golden Age Centers of Greater Cleveland	216-231-6500
MEDICARE contact	1- 800- 633-4227
Nursing Home Compare
Senior Citizen Guide to Cleveland Senior Centers	216-749-5367
Services for Independent Living contact	216-731-1529

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Tax Information
Central Collection Agency	216-664-2070
Federal (IRS)	1-800-829-1040
Homestead Exemption	216-443-7050
Real Estate	216-443-7100
Regional Income Tax Agency	440-526-0900
State Division of Taxation email	216-787-3164 or 1-800-282-1780
Cuyahoga County Appraisal Department	216-443-7100

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Utility Payment Assistance
AT&T Service Assistance Program	1- 800- 335-8721
First Call for Help	216-436-2000^_or211
HEAP	1- 800-282-0880
Water Homestead Program	216-664-2444(x5302)
Consumers Council, Ohio officel _{^{Utility Problems}} contact	1-877-742-5622
Combined Home Energy Assistance Program HEAP application PIPP ^{_{Percentage of Income Payment Plan}} HWAP ^{_{Home Weatherization Assistance Program}} EPP ^{_{Electric Partnership Program}}	1- 800-282-0880